Family Assistance Centers (FAC) provide a variety of referral based services to geographically-dispersed families and retirees from all military components. Some examples of services provided are:
- ID cards & Defense Enrollment Eligibility Reporting System (DEERS) enrollment
- TRICARE & military medical benefits education
- Emergency financial services
- Legal information
- Crisis intervention
- Community information
If you don’t know who is the FAC that is closest to you, WE CAN HELP! Reach out to our main office:
Main Office: 608-301-8290 or call our 24/7 support line: 1-800-292-9464 (option 3)
Meet the FAC Team!
FAC Coordinator
Bill Hasz
Email Bill
FAC Specialist
Deb Thibaudeau
Email Deb
FAC Specialist
Jean Bardeen
Email Jean
FAC Specialist
Jerry Clark
Email Jerry
FAC Specialist
Jessica Klement
Email Jessica
FAC Specialist
Karen Degner
Email Karen
FAC Specialist
Maryanne Huck
Email Maryanne
Not Sure Who to Call?
Email Our Help Desk! 1-800-292-9464 opt 3
2400 Wright Street, Madison, WI 53704
1-800-292-9464 option 3
