The Service Member Support Division offices are open Monday – Friday from 7:00 am until 5:00 pm.
Even though we have regular business hours, that does not mean you have to wait to get help or have an urgent/important question answered by a real, live person.
Call our support line, it is staffed 24/7/365.
1-800-292-9464 select option 1
You can even send us an email if that works better for you. Click here!
If you discover that a link, email address, or phone number posted on this website does not work, please send an email to let us know.
Thank you,
Service Member Support Division ng.wi.wiarng.mbx.j1-smsd@mail.mil
