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The Service Member Support Division offices are open Monday – Friday from 7:00 am until 5:00 pm.

Even though we have regular business hours, that does not mean you have to wait to get help or have an urgent/important question answered by a real, live person.

Call our support line, it is staffed 24/7/365.

1-800-292-9464 select option 1

You can even send us an email if that works better for you.  Click here!

If you discover that a link, email address, or phone number posted on this website does not work, please send an email to let us know.  

Thank you,

Service Member Support Division ng.wi.wiarng.mbx.j1-smsd@mail.mil