On March 6, 2012, the President announced two steps to provide significant housing relief to thousands of service members and veterans who have faced wrongful foreclosure or been denied a lower interest rate on their mortgages. While the announcement outlines additional avenues for service members to pursue benefits, it does not expand the benefits provided under the Expanded Homeowners Assistance Program (HAP), established under the American Recovery and Reinvestment Act of 2009, or change the eligibility requirements of the HAP. More details regarding this announcement can be viewed at: Housing Relief Fact Sheet For Further Questions:
  • Any Service member who believes his or her rights were violated by Bank of America, J.P. Morgan Chase, Ally, Citi, or Wells Fargo can contact the Department of Justice (DoJ) directly at 1-800-896-7743. The DoJ will have access to information to determine whether or not service members are victims and the settlement requires those individuals to be contacted.
  • Service members and their dependents who believe that their Service member Civil Relief Act rights have been violated should contact the nearest Armed Forces Legal Assistance office. For the relevant contact information, please consult the military legal assistance office locator at http://legalassistance.law.af.mil and click on the Legal Services Locator.
  • Additional information about the Justice Department’s enforcement of the SCRA and the other laws protecting service members is available at www.servicemembers.gov.

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